Security Policy

Protecting our users, providers and platform is a priority.

Our Commitment

ZapFixNow is committed to protecting user information and maintaining a secure platform for customers and service providers.

Account Security

Users are responsible for protecting their account credentials and should never share passwords or login details with others.

Strong passwords and secure devices are recommended at all times.

Data Protection

We implement reasonable measures designed to protect personal and business information against unauthorized access, disclosure or misuse.

Platform Monitoring

ZapFixNow may monitor platform activity to identify suspicious behaviour, detect abuse and improve platform security.

Provider Verification

Where appropriate, service providers may be asked to supply additional information to help improve trust and transparency within the platform.

Reporting Security Concerns

If you discover a security issue or believe your account has been compromised, please contact us immediately.

Email: support@sakhiwe-tech.co.za

Responsible Disclosure

We encourage responsible reporting of security vulnerabilities. Users should not exploit, disclose or misuse any identified vulnerabilities.

Policy Updates

This Security Policy may be updated periodically as the platform evolves and security requirements change.